Terms of Service
OVERVIEW
This website is operated by Trendford. Throughout the site, the terms “we”, “us” and “our” refer to Trendford, a premium retail brand owned and managed by RTE VENTURES LIMITED, a limited liability company incorporated in Hong Kong.
By accessing our website and/or purchasing goods from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including all additional policies referenced herein or available by hyperlink. These Terms apply to all users of the site without limitation.
SECTION 1 – USE OF THE ONLINE STORE
By agreeing to these Terms, you represent that you are at least the age of majority in your country or province of residence. You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
SECTION 2 – GENERAL PROVISIONS
We reserve the right to refuse service to anyone for any reason at any time. You acknowledge that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.
SECTION 3 – PAYMENTS & BILLING
All transactions are processed securely at the point of purchase. By confirming an order, you agree to pay the total amount specified, including any applicable delivery fees. We accept the payment methods displayed on our website. You must provide current, complete, and accurate purchase and account information for all transactions.
SECTION 4 – PRICING & SERVICE MODIFICATIONS
Prices for our products are subject to change without prior notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without liability to you or any third party.
SECTION 5 – PRODUCTS & SHIPMENT
Certain products may be available exclusively through this website. These items may have limited quantities and are subject to return or exchange only according to our Return Policy.
International Trade: As our products are fulfilled via our international facility in Hong Kong, the customer is considered the importer of record. You may be subject to UK import duties, VAT, or customs clearance fees. Trendford is not responsible for these additional charges.
SECTION 6 – ACCURACY & ORDER LIMITS
We reserve the right to decline any order. We may, at our discretion, limit or cancel quantities purchased per person or per household. If we change or cancel an order, we will notify you via the email or billing address provided at the time of the order.
SECTION 7 – THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or links to external websites. We are not responsible for examining or evaluating the content or accuracy of third-party materials and shall have no liability for any harm related to third-party transactions.
SECTION 8 – DATA PROTECTION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 9 – PROHIBITED CONDUCT
You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property rights, or to upload malicious code that could affect the functionality of the Service.
SECTION 10 – LIMITATION OF LIABILITY
We do not guarantee that our service will be uninterrupted or error-free. In no event shall Trendford, our directors, or affiliates be liable for any injury, loss, or claim arising from your use of the service or any products procured through the site.
SECTION 11 – INDEMNITY
You agree to indemnify and hold harmless Trendford and our parent company, RTE VENTURES LIMITED, from any claim or demand made by any third party due to your breach of these Terms.
SECTION 12 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong SAR.
SECTION 13 – CONTACT INFORMATION
Questions regarding these Terms of Service should be directed to: support@trendford.com
Our Business Details:
Brand Name: Trendford
Legal Entity: RTE VENTURES LIMITED
Registration Number: 78488567
Address: Unit 2A, 17/F Glenealy Tower, No.1 Glenealy, Central, Hong Kong
Support Email: support@trendford.com
Business Hours: Monday – Saturday, 9:00 AM – 5:00 PM (GMT)