Billing Terms & Conditions

Last Updated: January 12, 2026

At Trendford, we are committed to providing a secure, seamless, and transparent checkout experience. All transactions on our website are protected by industry-standard encryption to ensure your financial data remains private.

1. Accepted Payment Methods

To offer maximum flexibility for our UK customers, we accept the following secure payment options:

  • Credit & Debit Cards: Visa, Mastercard, American Express, and Maestro.
  • Digital Wallets: Apple Pay, Google Pay, and PayPal.
  • Currency: All transactions are processed in British Pounds (GBP - £).

2. Payment Processing & Security

  • Immediate Authorisation: Your payment method will be charged at the moment your order is successfully placed.
  • Order Confirmation: An automated confirmation email will be sent to your provided address immediately after a successful transaction.
  • Security Standards: We use SSL (Secure Sockets Layer) encryption and are fully PCI-DSS compliant. Trendford does not store your full card details on our servers; all payment data is handled exclusively by certified, secure payment gateways.

3. Taxes, Duties & Fees

  • VAT & Sales Tax: As an international brand operated by RTE VENTURES LIMITED, prices are displayed in GBP. Please note that for orders delivered to the United Kingdom, the customer is the importer of record.
  • Import Charges: Any VAT, customs duties, or handling fees imposed by UK authorities upon the arrival of your package are the responsibility of the customer. Please refer to our Delivery Policy for more details.
  • No Hidden Fees: We guarantee that no additional service charges or hidden fees will be added by Trendford at the point of checkout.

4. Payment Troubleshooting

If your payment is declined at checkout, please ensure that:

  1. Your billing address matches the information on file with your bank.
  2. Your card is authorised for international transactions (as our parent company is based in Hong Kong).
  3. The card has sufficient funds and has not expired.

5. Business Information

Trendford is a retail brand owned and operated by RTE VENTURES LIMITED.

  • Legal Entity: RTE VENTURES LIMITED
  • Registration Number: 78488567
  • Address: Unit 2A, 17/F Glenealy Tower, No.1 Glenealy, Central, Hong Kong
  • Customer Support: support@trendford.com
  • Business Hours: Monday – Saturday, 9:00 AM – 5:00 PM (GMT)